Improvement implementation really occurs through a series of meetings and actions between meetings. Yet implementation teams often structure their meetings without the broader picture of how meetings move improvement actions through a project cycle.
This course enables implementation teams to develop sound meeting designs, structure a project as a series of meeting-action-meeting loops, and use meetings to guide all work in the improvement cycle.
Improvement teams learn how to
- Design and carry out useful meetings to get real outcomes.
- Identify key defects in meetings and take both preventive and corrective actions.s.
- Develop skills in the roles critical to meeting success.
- Foster sound meeting behavior from all parties.
- Handle conflict and inappropriate behavior in meetings.
- Develop sound consensus decisions using a proven methodology.
- Use the quality tools to move meetings along, measure effectiveness, and take corrective action.
- Use the QuickPlan technique to plan a set of actions.
Time: 3 days
Audience: Leaders and members of improvement teams; managers and leaders of steering groups