Here are presentations, papers, and other writings I regularly share with clients and class participants. Feel free to use them, but please respect the copyright and credit the source. Thanks.
If you develop something you'd like to share, please send it to me and I'll include it here.
To download, right-click and select "Save as..."
The Executive's Little Guide to SPI Implementation
How to Really Reinforce Improvement
When SPI Isn't Enough: Redesigning the Organization (Presentation & Notebook)
Improvement in four Dimensions
Working in the Shadows: Shifting the Culture for SPI
Process Therapy: What to Do Before the Infrastructure Shows Up
Why You Can't Manage Change, Probably Never Could, and What You Can Do Instead
Ignore at Your Peril: Four Critical Actions for Process Improvement (with Toolkit)
I'm starting a weblog at maher's brain. It's still under construction, but please feel free to bookmark it for upcoming thoughts and writings.