Executive coaching. Most managers in organization have been thoroughly trained in how to manage current operations, but often find themselves without sufficient skills in leading organizations into new territory. As senior managers, we often forget that everything we say or do (or omit) gets interpreted by our subordinates, and then they act on those perceptions. Those in a leadership position can ill afford to send mixed messages during a major improvement implementation, and yet we often aren't aware that we're doing just that. This coaching services provides a mirror for senior managers to view their own behavior and align it more effectively with the outcomes the manager wants to attain.
The service provides senior leaders strategies, tools,and insights for developing the new perspectives and behaviors required to accomplish their personal and organizational goals. The coaching is specific and tailored to the individual's situation and needs. It can be accomplished in a variety of venues, including both on-site and long-distance. The primary goal of the coaching service is to enable senior managers to build on their existing capabilities and leverage the transformational leadership needed to steer an organization in a significantly new direction.
Implementation Team Coaching.Implementation teams are typically made up of line personnel who now have to operate in a staff role, and are ill-equipped to do so. Sometimes for the first time, they have to operate as internal consultants to their former colleagues, and report to management from a different venue than they had to previously. This coaching service enables implementation teams and their leaders to make that transformation from implementer to consultant, and provides ongoing guidance on how to be effective in that role: how to work with managers, how to manage one's own behavior as a consultant, how to keep a balance of accountability between leadership and implementation team , and how to provide actionable feedback to managers on their own managerial practices. The service also provides guidance on the technical aspects of the project as well, including how to define processes that enable (rather than disable) work, how to mobilize people to implement their improvement tasks, and how to take corrective action when needed. The coaching takes the forms of both on-site and remote support, and is intended to help implementation teams identify mplementation issues early, deal with them, and enable as smooth an improvement cycle as possible.